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{{c.meta}} {{c.action}}Agent Office
Thu, Oct 29 · 14 agents in 8 rooms
Thu, Oct 29 · 14 agents in 8 rooms
Agents stop here before anything reaches a client, a price or a payment. {{remaining}} waiting.
Hi, our staff can't view the cameras from home since last week. Inside the hospital it works. Can you check the remote access on the NVR? Thanks.
Good morning,
Thank you for flagging this. Remote viewing on your NVR model commonly stops after a router firmware update resets port forwarding [1]. Our technician can restore it remotely within one working day, and this is covered by your support agreement at no cost until March 2027 [2].
Could you confirm a 30-minute window tomorrow when your IT staff can give us router access?
Best regards,
Sends from your mailbox, with you as the sender. Your name goes into the audit log.
| Item | Qty | Unit cost | Line cost |
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| {{bl.item}}Price from Sep 12, older than 30 days | {{bl.qty}} | {{bl.unit}} | {{bl.line}} |
Once both are decided, the matrix is approved and Sukat starts the Northbay BOQ.
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Sends from the salesperson who sent the quotation.| Ref | Requirement | TOR page | Status | Evidence |
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| {{r.ref}} | {{r.text}} | p. {{r.page}} | {{r.status}} | {{r.ev}} |
Sukat builds the BOQ only from an approved compliance matrix. Two items still need an engineer; once they are decided, Sukat starts from the price list workbook and ZimoERP catalog.
Go to the 2 flagged itemsPanukala assembles these from Zimo's templates once the BOQ is approved.
What every agent reads. Kept by Aklat; owned by the team that wrote each document.
NVRs carry the supplier's 2-year warranty [1]. Remote support is not part of the warranty; it comes with a support agreement, and Riverside Medical Center's agreement includes it until March 2027 [2]. A third year can be added as a paid extension [3].
[1] Warranty terms, hardware (Procedures, rev. Aug 2026) [2] Support agreement RMC-2025-07 (Contracts and warranties) [3] Price list workbook, warranty extensions tab Answered by Aklat in 4 seconds on the slot kept for people. Only documents you can see are used.| Document | Owner | Review by | Used by |
|---|---|---|---|
| {{d.name}}{{d.meta}} | {{d.owner}} | {{d.due}} | {{d.used}} |
Agents still read them but mention the date when they cite them. Owners were notified at 9:12 AM.
Every agent step, approval and send, in one tamper-evident log.
| Time | Who | What | Hash |
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| {{r.t}} | {{r.who}} | {{r.hash}} |
Draft means the work lands in the Approval Inbox. Act after approval means it waits for a named person each time.